Privacy Policy

The company IVY Hospitality Management (hereinafter the “Company”) respects the privacy of individuals and takes very seriously the need to protect their personal data.


This text provides to every person who offers services to the Company, as well as to every person who is interested in receiving and/or already receives services from the Company and to every visitor/user of the Company’s website (hereinafter “Website”) brief information regarding with the practices followed for the management and protection of personal data.


What is the purpose of this Policy?


The purpose of this Policy is to inform about the way in which personal data is collected, stored, used, and maybe transmitted by the Company, the security measures taken by the Company for their protection, the purpose of processing, and the period of personal protection. data, but also for the type of personal data collected. Refers to any operation or series of transactions, carried out with or without the use of automated means, in personal data or in personal data sets, such as collection, registration, organization, structure, storage, adaptation, modification, retrieval, or the search for information, use, notification, transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction. The Company unilaterally reserves the right to update, modify, add, change its services and this Policy, from time to time, whenever it deems necessary, without prior notice, always within the applicable legal framework, and in accordance with any changes in the current legislation on protection of personal data. The Company encourages any interested party to check this Policy at regular intervals in order to be informed of the changes that have taken place.


What is personal data?

Personal data is any information that concerns a specific or identifiable natural person. The Company will not process your personal data without a legal basis.


How is personal data collected?

Your personal data is collected in the following ways:

(a) when you provide them to us

(b) automatically, through the browser, which you use to access the Company’s website

(c) when provided by a third-party partner, after you have given your consent.


In cases where your consent is required for the collection of your personal data, such as the receipt of a newsletter (“newsletter”), this is explicitly requested by you and you have the right to revoke it at any time.


What personal data is collected?

Our Company processes the personal data that are necessary for the purpose for which they are collected.

In addition to the data you provide to the Company, in the event of your browsing the Website, technical information may be collected that constitutes personal data, such as the Internet Protocol address of your device [e.g. computer, laptop, tablet, smartphone]. This technical information is used for the smooth operation and performance of the websites and electronic services and is not permanently stored in the Company’s infrastructure.


What are the principles governing the processing of personal data by the Company?

The Company processes your personal data in a lawful and lawful manner for clearly defined purposes. Your personal data processed by the Company is limited to what is absolutely necessary to achieve these purposes, is accurate and timely, is kept only for the time required for the purposes of the processing, is protected by adequate security measures, and is not transmitted to third countries.


Who collects personal data and for what purpose? Are they transmitted to third parties?

The personal data is collected and processed by the authorized employees of the Company per department, for the sole purpose of serving the contractual or other relationship between us or for the purpose of informing you about the activities and services of our Company, when you have us give your consent to this.

The Company undertakes that, subject to the above, it will not transmit, make available, publish, disclose your personal data, with or without consideration, nor will it use it in any other way and/or for other purposes, unless you have to do so or if this is required by law, court decision/order, administrative act.


How long has my personal data been kept?

Your personal data is kept only for the required time, in order to serve the purpose for which they are collected and/or the guarantee of the rights and the fulfillment of the obligations of the Company.


What are my rights? What can I do if I have an issue with the processing of my personal data?

You have the right, at any time, to ask us what is your personal data that we process, for what purposes we do it, if we give it to third parties, and to whom, as well as other relevant information. You also have the right to receive a free copy of your personal data upon your request, to request the updating and/or correction of your data, the cessation and/or restriction of their processing and, if there is no other legal obligation to maintain their deletion from the Company’s systems. You also reserve the right to portability and/or objection to the processing of your personal data.

You can exercise all your above rights by submitting a written application to

Every request you make should be accompanied by the appropriate identification evidence and include the required information (eg data that needs correction).

The Company will make every effort to respond to your request without delay. If you make the request electronically, the answer will be provided to you, if possible, electronically, unless you request something different (eg a written letter).

You also have the right to submit a report or complaint to the competent Supervisory Authority (Personal Data Protection Authority, 1-3 Kifissias, PC 115 23 Athens, if you consider that there is a case of violation of the law, regarding with the protection of your personal data or in the event of a legal and reasonable objection on your part, as to how your data is processed.


Is my data secure?

The Company considers extremely important the privacy of the persons whose personal data is processed, either by its customers and/or associates, or by employees, or by third parties, and makes every effort to protect them, both in terms of the confidentiality/confidentiality of information, as well as in terms of their integrity (not to be altered, not to be accidentally damaged, etc.).

The Company takes all appropriate organizational and technical measures, designed to protect information from loss, misuse, unauthorized access, disclosure, distortion, or destruction and ensures the lawful and legal collection and processing of personal data, as well as their safe observance, in accordance with the provisions in force, regarding the protection of the individual from the processing of personal data, as well as the decisions of the Personal Data Protection Authority, safeguarding the confidentiality and confidentiality of any information known to it.

Access to your data is limited to the authorized employees or associates of the Company, who are committed to maintaining confidentiality (employees, service providers) and it is considered reasonable that they need to know this information to provide products or services or to perform their work.

The Company expressly prohibits the use by staff and associates, in the workplace, of cameras, video cameras, as well as the use of the photo and video recording functions of mobile phones.


How is my personal data collected and processed on the Websites?

Personal data is collected on the Company’s Websites, either if you provide such data (eg in order to be informed about the Company’s services/actions), or by using “Cookies” or similar technologies (see below the next question for more details).


What are Cookies & internet tags?

Cookies are small text files that contain information stored in the browser of the visitor/user’s computer while browsing the Website and can be removed at any time. The Company uses cookies for the following purposes:

For the smooth operation of the Websites, with the required speed.
To identify the device you use to navigate the Websites, the browser, and/or the operating system you use, in order to provide a personalized experience of navigating and/or using the Company’s Websites.
To save your settings during a visit or between visits (such as your username, preferred language, or social media use) to avoid re-entering some data.
To improve the performance and/or security of the Websites.
To provide content based on your interests and needs.
To analyze how you browse and/or use the Websites.
The Company does not use cookies:

For the collection of personal data without your consent.
For the transmission of your data to advertising companies.
For the transfer of your data to third parties, without your consent.
The types of cookies used on the Company’s Websites are “persistent cookies” and “session cookies”. Also, some third-party services that are activated on the Websites, such as “social media buttons”, place their own cookies on your computer, which are not controlled by the administrators of the Company’s Websites.

The session cookies used by the Company’s Websites are deleted after the end of your browsing and/or after the closing of the “browser” browser. Persistent cookies remain on your computer or other devices until you delete them, or until the time specified in the cookie.

You can configure the server (browser) you use in such a way that it either warns you about the use of cookies in certain services of the Websites or does not allow the acceptance of the use of cookies in any case. More information on the general use of cookies and their methods of exclusion or restriction can be found at and .

You can also delete cookies from your computer or device at any time. However, it is pointed out that by not accepting cookies or some of them, some of the features of a website may not be fully available.

The Company’s Websites also use “internet tags”. This method is used to measure the response of visitors to the Websites.

The Company assures that, through “internet tags” and cookies, no personal, identifiable information about the visitors of the websites, such as names, addresses, email addresses, or telephone numbers, is collected or searched.


What about links to other websites?

The Company’s websites may contain links through hyperlinks to other websites, for the content and services of which the Company is not responsible, nor does it guarantee their permanent and secure accessibility. The Company in no case should be considered to accept or adopt the content or services of the hyperlink websites or to link to them in any way. For any problem that arises during the use of the above websites, the sole proprietor of this website is solely responsible. In the case of hyperlinks to other websites, the Company is not responsible for the terms of management and protection of personal data that they follow.

We use social media to present the work and services of the Company, through widely used and modern channels. The use of social media by the Company is specifically highlighted on the Websites.

The Company strongly urges users to consult the respective policies of any third party (eg search engine providers, social media providers such as Facebook, Linkedin, Twitter, etc.), so that to be informed about the practices they follow, in order to protect their personal data.

The Company’s websites may contain a display of material with advertising / informative content, purpose, and character. The Company does not bear any responsibility towards the visitor/user, as well as any third parties, for any illegal act or omission, inaccuracy, or inability to comply with the laws and regulations of any country or the European Union, in relation to the content of these updates. The Company is not obliged to examine and does not examine the legality or not of the information material, which is displayed on the above websites, and therefore no liability can be attributed to it. This responsibility lies with the advertisers, sponsors, or creators of the promotional material.

For any issue you have regarding your personal data and/or for clarifications, you can contact us by phone at (0030)02103238324 or by letter to the University Address. Ioannou Paparrigopoulou 15, Athens 10561.


This policy was updated on January 18, 2022.